At Hotel Kazusaya (hereinafter referred to as the ‘COMPANY”), we acknowledge that information (hereinafter referred to as ‘PERSONAL INFORMATION”) that can identify visitors who use the website the COMPANY operates is very important and we handle it with great care.
Through the COMPANY’s website, there are times when we may ask a visitor to enter and submit their PERSONAL INFORMATION in order to provide more helpful service to that customer.
This page presents our basic policy for handling PERSONAL INFORMATION obtained through the COMPANY’s website.
When submitting PERSONAL INFORMATION
Through the COMPANY’s website, a visitor registers their PERSONAL INFORMATION required for providing various services:
To make a reservation for accommodation
To request various information and materials
（When we ask for the visitor’s PERSONAL INFORMATION for purposes other than those listed above, we make clear the purpose, details, and how we handle the PERSONAL INFORMATION.）
Purposes for Using PERSONAL INFORMATION
The use of the information we obtain from our visitors through the COMPANY’s website is limited to the following purposes and not used for any purposes other than those for which customer gave their PERSONAL INFORMATION:
- 1）. When preparing various responses, such as bookin
- 2）. When the need arises for the COMPANY to contact the visitor for any reason;
- 3）. When the visitor gives their consen
Storage of Personal Information
The PERSONAL INFORMATION we receive from visitors is stored only as a record of the requested services we provided and is deleted after a specified period of time.
Management of Personal Information
The database of the PERSONAL INFORMATION of our visitors is managed by an information management supervisor in the COMPANY.
Provision and Disclosure of Personal Information
The PERSONAL INFORMATION obtained from visitors through the COMPANY’s website is not provided or disclosed to third parties and is done so only in the following cases:
- 1）. When the visitor gives their consent for the disclosure of the information;
- 2）. When there is a demand for a formal inquiry from the police, a court, or similar official government body pursuant to laws and regulations;
- 3）. Also, when there is a grave or urgent necessity in the interests of the visitor, the company, or a third party.
Use of Statistical Information
For the security of PERSONAL INFORMATION, we have reasonable security measures in place with systems for both management and application to prevent unauthorized access, loss, destruction, alteration, leakage, and other violations.
We collect access logs for the COMPANY’s website as a means of information gathering by the website, but it is not used other than for statistics related the operation of the COMPANY’s website and to investigate the cause of any unauthorized access.
When we conduct analysis for improving the COMPANY’s website as well as our services and products, the analysis is processed only statistically and is not used in any way to identify a visitor.
Should there be any changes to the content on this page, there will be a notification to that effect on the COMPANY’s website.
Inquiries made using this website related to the handling of PERSONAL INFORMATION by the COMPANY’s Website should be made through the “Inquiries” page.